At Prissy Panoply Ltd, customer satisfaction is our top priority. We work diligently to ensure that every project exceeds expectations, and we are committed to delivering high-quality, custom fashion designs tailored to your needs.
Refund Policy
Due to the personalized nature of our services, once work on your project has commenced, we do not offer refunds. This policy ensures that the time, materials, and effort invested into crafting your unique design are respected and valued.
However, we understand that misunderstandings can happen, and we are committed to resolving any issues in a fair and timely manner.
Style Changes
Once a design has been agreed upon and work has begun, any requested changes to the style or design outside of the initial agreement will incur additional charges. This policy ensures that the integrity of the original project and the resources invested are maintained. We are happy to accommodate changes, but they will be considered as custom additions and priced accordingly.
Dispute Resolution
In the rare event that you are not satisfied with the outcome of your project, we encourage open communication. Please reach out to us within 7 days of receiving your final product, and we will work with you to address your concerns. Our resolution process may include minor adjustments to the design or alterations to ensure the final result aligns with your expectations.
Commitment to Quality
We strive to deliver excellence in every piece, and while we do not provide refunds, we stand by the quality of our work. Our team is always available to discuss any issues or adjustments to ensure you are happy with your design.
Contact Us
If you have any questions or concerns regarding your project, feel free to contact us at info@prissypanoply.com or +2349031720680.